Delivery charges are per order and not for each item.

• Orders with goods totalling over £300.00 - FREE DELIVERY
• Orders with goods totalling under £300.00 - Delivery charge for order = £25.00
• With the exception of orders for fabric cleaners (soley) which are charged at £1.95. 

This covers the cost of delivery anywhere within the mainland UK (except to PA, PH, DD, IV, AB, KW and TR, PL, TQ, EX postcodes) , but does not cover delivery to Ireland, the Channel Islands or any of the Scottish Isles. For delivery prices to these locations, please email us.

Why do we charge a separate delivery cost?

If we didn't, we would have to build the delivery cost into the price of each product. That is fine if you are only buying one product but, for multiple purchases, you would effectively be paying for multiple deliveries. By charging a separate delivery cost, we believe that we can offer the best value for money to all our customers.

Who delivers our goods?

For smaller items we generally use G. Moor Haulage. This is an experienced home delivery company.
For Suites we use CT Distribution. See below for details of this service.
For other larger items we use Bishops Move.

Delivery Timescales

Unlike many other products you can buy in the high street, furniture is typically made to order. This is why most beds and suites can take 6 - 8 weeks from order to delivery. Many other items are available for delivery within 14 days and we do have arrangements with several manufacturers to deliver beds and suites within 14 days for specific models and colours.

Suite Deliveries

All suites are delivered by CT Distribution which performs deliveries for some of the major retail groups in the UK and who solely deliver suites.

Furniture is sent directly from the manufacturer to CT Distribution to provide a streamlined and efficient service. Upon receipt of furniture, all items are visually checked for any product damage. Any items which are not satisfactory will be returned to the manufacturer.

Delivery Process

• CT Distribution are responsible for making direct customer contact by telephone, to arrange delivery. The delivery day can include an 'AM' or 'PM' window if required.  
• Suites are delivered by a two-man crew who are fully-trained and smarty dressed. 
• The driver will call each customer approximately one hour before delivery to advise the customer of their estimated time of arrival and to establish any local delivery problems. 
• Protective floor coverings are carried and employed to protect the customer's premises while the furniture is taken to the correct room and positioned according to the customer's requirements.
• All furniture wrapping will be taken off and removed from the house.
• The customer will be asked to inspect the furniture and subsequently to sign the Proof of Delivery note.
• Fully comprehensive insurance at all stages is in operation.